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Privacy Policy
Ausanter, P Mills & D Sant (Partners) trading as
Renova Australia, www.renova.net.au and its affiliate
companies (collectively "Ausanter") respect the
privacy of its on-line visitors and recognise the
importance of providing a secure environment for them. We
have adopted a company wide On-Line Privacy Policy that
guides how we collect, store, and use the information you
provide us. This Privacy Policy details how Ausanter
safeguards the privacy of its on-line visitors and does
not apply to information that may be collected by
Ausanter off-line. Please note that when you link to
other sites from this website, this Privacy Policy does
not apply to, and cannot control the activities on those
other sites.
Use Of Information
Currently renova.net.au gathers customer information to
improve the content on our website, to enhance your
online shopping experience, and for our own marketing and
promotional purposes. At the present time, this includes
customer information specifically and knowingly provided
by customers in the course of sales transactions on our
site and provided by customers in response to surveys or
other requests for information. Examples of such
information are: name, postal address, email address,
phone number and product commentary.
Cookies
A cookie is a piece of data stored on the user's hard
drive containing information about the user. For
instance, by setting a cookie on our site, the user would
not have to log in with a password more than once,
thereby saving time while on our site. If a user rejects
the cookie, they may still use our site. Cookies can also
enable us to track and target the interests of our users
in order to enhance their experience on our site.
Log Files
We use IP addresses to analyze trends, administer the
site, track users' movements on the site, and gather
broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable
information.
Sharing
Ausanter will share aggregated demographic information
with our partners and advertisers. This is not linked to
any personal information that can identify any individual
person. You may request not to receive any marketing
material by sending an email to info@renova.net.au.
At times we may partner with outside vendors to provide
additional services or products outside those offered by
Ausanter or our website www.renova.net.au. Should you
choose to accept or subscribe to offers from third
parties, we may pass your relevant personal information,
including name and credit card number, to the third party
whose offer you have accepted. Your information will be
transferred securely, and as a convenience, you will not
need to re-enter your personal information. Your
acceptance of a third party offer gives Ausanter implied
permission to share your personal information. Your
personal information will not be released without your
permission, as evidenced by your acceptance or
subscription to an outside third party offer.
Links This website contains links to
other sites. Please note that www.renova.net.au is not
responsible for the privacy practices of such sites.
What to do if you have a question or complaint
If you have any questions or wish to file a complaint,
please feel free to e-mail us at: info@renova.net.au or send a letter
addressed to Ausanter, Attention: RENOVA AUSTRALIA, PO
BOX 560, YARRAVILLE, VIC, 3013.
By using this Website, you signify your assent to this
Privacy Policy. If you do not agree to this Privacy
Policy, please do not use this site. This Privacy Policy
may change from time to time, so please check back
periodically to ensure that you are aware of any changes.
If we make a material change to this Privacy Policy, we
will notify you by posting the change on this website or
in this Privacy Policy and, if necessary, give you
additional choices regarding such change. Your continued
use of the www.renova.net.au website will signify your
acceptance of these changes.
This Privacy Policy was last updated on January 17th
2007.
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